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All our medical transcriptionists receive a minimum of 3 months in-house training before actually transcribing for our Doctors without the direct supervision of a Senior Transcriptionist
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All transcripts are checked word by word by a Senior Transcriptionist before
being delivered.
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Use of lexicons, dictionaries, directories and in-house lists are all incorporated into
our systems by our skilled IT programming team.
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Our own in-house control and reporting system monitors files and quality on a
daily basis, highlighting at an early point any issue or queries for resolution.
Most importantly, we have a dedicated Quality Control Department who oversees all aspects of our medical transcription and have access to every process at all levels. Our QC Department is tasked with signing off every transcript before delivery; no file is delivered to our Doctors without review by our QC Department.
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Our system automatically logs your dictation and allocates the corresponding individual Doctor template. Creating individual document templates for each of our Doctors ensures that we provide the exact formatting requirements every time. Doctors can amend or update their layout requirements at anytime.
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The Quality Control Department’s sole task is to validate and maintain the high level of quality that RK Master has set as a standard for all transcripts
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